x77 Privacy Policy – How We Protect Your Data

x77 is an online gaming and sports betting platform accessible at https://x77.st, built specifically for Pakistan players. We understand that when you share personal information with us — whether to create an account, make a deposit via JazzCash or Easypaisa, or simply browse our cricket betting markets — you are placing trust in us to handle that information responsibly.

This Privacy Policy sets out exactly how x77 collects, uses, stores and protects your personal data. It covers every part of the x77 platform, including Sports Betting, Casino, Live Casino, Slots and Bingo. It applies to all registered users and to visitors who browse x77 without an account.

We have written this policy in plain, straightforward English because we want every Pakistan player to actually understand what happens to their data — not get lost in legal jargon. If anything in this policy is unclear, please contact x77 support before using the platform.

By registering an account on x77 or continuing to use the platform after this policy has been published, you acknowledge that you have read and understood how we handle your personal information as described here.

x77 only collects personal information that is genuinely necessary for operating the platform, processing transactions and meeting our responsibilities under applicable policies. The categories of personal data we collect are as follows:

Registration Data: When you create an x77 account, we collect your full name, date of birth, Pakistan mobile number and, where applicable, your email address. This information is used to create and identify your account, prevent duplicate registrations and confirm that you meet the minimum age requirement of 18 years.

Identity Verification Data: To process withdrawals and for account security purposes, x77 may request a copy of your Computerised National Identity Card (CNIC) and proof of ownership of the payment method registered to your account (such as a screenshot of your JazzCash or Easypaisa account). This data is used solely for identity verification and fraud prevention purposes.

Financial Transaction Data: We collect records of all deposits, withdrawals and gaming transactions on your x77 account, including amounts in PKR, timestamps, payment method references and transaction outcomes. This is necessary for operating your account, resolving disputes and maintaining accurate financial records.

Device and Technical Data: When you access x77, we automatically collect technical information including your IP address, device type, browser type and version, operating system, screen resolution and session timestamps. This data helps us maintain platform security, detect suspicious access patterns and improve the platform experience for Pakistan users.

Behavioural and Gaming Data: We record your activity on x77, including which games you play, betting amounts and patterns, session durations, and which sections of the platform you visit. This data is used for responsible gaming monitoring, personalising your experience and improving our services.

Communications Data: If you contact x77 support via live chat or email, we retain records of those conversations. This is important for resolving any follow-up queries and maintaining a clear record of account-related issues.

x77 uses your personal data only for the purposes listed below. We do not use your data for anything beyond what is described in this policy without first obtaining your consent or being required to do so by applicable rules.

x77 does not use automated decision-making or profiling in ways that produce significant legal effects on your account status without human review. Where account restrictions are applied automatically — such as a temporary hold for unusual activity — a human review follows before any permanent action is taken.

x77 does not sell your personal data to any third party under any circumstances. We share your data only in the specific, limited situations described below, and only to the extent necessary for each purpose.

Payment Processors: When you make a deposit or withdrawal using JazzCash, Easypaisa, Raast or a bank transfer, x77 shares the transaction details necessary to process that payment with the relevant payment provider. Each payment provider operates under its own privacy policy and security standards.

Identity Verification Providers: Where x77 uses a third-party service to assist with CNIC verification or account identity checks, we share only the documents and data strictly required for that verification process. These providers are contractually bound to use the data solely for verification purposes.

Game Providers: Casino, Slots and Live Casino games on x77 are provided by third-party game studios. When you play a game, your player session ID and game activity data are shared with the relevant provider to operate the game and record the outcome. Game providers do not receive your full personal profile.

Platform and Hosting Providers: x77 uses technology service providers for hosting, data storage and platform operations. These providers access data only in their capacity as technical operators and are prohibited from using it for any other purpose.

x77 uses cookies and similar tracking technologies to operate the platform correctly, keep your session active and understand how Pakistan players interact with different sections of the site. Here is a plain-language breakdown of what we use:

• Essential Cookies: These are required for the platform to function. They keep you logged in during your session, remember your preferences such as language settings and ensure that your bet slip and game session remain active. Disabling essential cookies will prevent x77 from working correctly.
• Analytics Cookies: x77 uses analytics tools to understand aggregate patterns of how players navigate the platform — for example, which sports betting markets are most popular or which slots are played most frequently. This data is anonymised and used only to improve the platform.
• Security Cookies: These help x77 identify and flag suspicious sessions, repeated failed login attempts or unusual access patterns that could indicate account compromise or fraudulent access.
• Preference Cookies: These remember optional settings you have applied, such as display preferences or notification settings, so you do not need to reconfigure them each time you visit.

Most modern browsers allow you to manage or delete cookies through your browser settings. Blocking all cookies may affect your ability to use certain parts of x77, particularly session-dependent features like live casino and in-play sports betting.

x77 applies a range of technical and operational security measures to protect the personal data of Pakistan players from unauthorised access, disclosure, alteration or destruction. These measures include:

• Encryption of data in transit using TLS protocols across all pages and platform connections.
• Encrypted storage of sensitive account and identity data at rest, with access restricted to authorised x77 personnel only.
• Strict internal access controls — x77 staff can only access personal data relevant to their specific role and cannot access payment credentials held by our payment partners.
• Automated monitoring for anomalous access patterns, login attempts and data query volumes that fall outside normal operational ranges.
• Regular review of security procedures and access permissions as part of ongoing platform maintenance.

While x77 takes data security seriously and implements the measures above, no online platform can guarantee absolute security. You also have an important role to play — keeping your x77 account password secure, not sharing login credentials and contacting support immediately if you suspect unauthorised access to your account.

x77 retains your personal data for as long as your account is active and for a defined period after account closure. The retention periods below apply to the main categories of data we hold:

• Account and Registration Data: Retained for the duration of your account and for a period of up to five years after account closure. This allows x77 to respond to any post-closure queries, disputes or compliance matters.
• Financial Transaction Records: Retained for a minimum of five years from the date of the transaction. Financial records are retained for longer periods where required by applicable financial record-keeping standards.
• Identity Verification Documents (CNIC, payment proof): Retained for the period required to satisfy the purpose for which they were collected and for a standard period thereafter. Documents are securely deleted once the retention period expires.
• Communications and Support Records: Retained for up to three years from the date of the last communication, unless the matter involves an ongoing dispute or investigation in which case records are retained until resolution.
• Technical and Device Data: Typically retained for 12 months from collection, after which it is aggregated or deleted.

When data reaches the end of its retention period, x77 deletes or anonymises it in a secure manner. Anonymised aggregate data — where it is no longer possible to identify individual players — may be retained indefinitely for analytical purposes.

As an x77 player and the person whose data we hold, you have the following rights in relation to your personal information. To exercise any of these rights, contact x77 support with your request and your registered mobile number for identity confirmation:

• Right to Access: You can request a copy of the personal data x77 holds about you. We will provide this in a clear format within a reasonable timeframe following verification of your identity.
• Right to Correction: If any personal data x77 holds about you is inaccurate or outdated, you have the right to request that we correct it. For certain data such as your registered name, correction may require supporting identity documents.
• Right to Erasure: In certain circumstances, you can request that x77 delete your personal data. This right is subject to exceptions — for example, x77 is required to retain financial transaction records for a minimum period regardless of an erasure request.
• Right to Restriction: You can request that x77 restrict processing of your data in specific situations, for example while a correction request is being reviewed.
• Right to Object: You can object to x77 processing your data for marketing or promotional purposes at any time. Once an objection is received, x77 will stop sending promotional communications to you.
• Right to Data Portability: You can request that x77 provide your personal data in a portable, machine-readable format where this is technically practicable.

x77 will acknowledge all data rights requests and respond within a reasonable period. Where a request cannot be fulfilled — for example due to a legal retention obligation — x77 will explain the reason clearly.

x77 is strictly an adults-only platform. We do not knowingly collect, store or process personal data belonging to anyone under the age of 18. Registration on x77 requires confirmation that you are at least 18 years old, and x77 may request age verification documents at any point.

If x77 becomes aware that an account has been registered by or on behalf of a person under 18, that account will be immediately closed. Any deposits made by a verified minor will be handled in accordance with x77's underage account policy, and the matter may be escalated where appropriate.

If you are a parent or guardian and believe that someone under 18 in your household may have accessed or registered on x77, please contact x77 support immediately. We take underage access seriously and will act promptly on any such report.

x77 may update this Privacy Policy from time to time to reflect changes in how we operate the platform, changes in the services we offer to Pakistan players, or updates to our internal data practices. When we make material changes — meaning changes that significantly affect how your data is used or your rights in relation to it — we will notify you by posting a prominent notice on the x77 platform or by contacting you via your registered mobile number or email address.

The "Last Updated" date at the top of this page always reflects the current version. Minor updates that do not materially affect your rights may be made without individual notification, though the updated date will always reflect when the current version was published.

Your continued use of x77 after an updated Privacy Policy has been posted constitutes your acceptance of the updated terms. If you do not agree with any changes, you should stop using the platform and contact support to request account closure.

If you have any questions about this Privacy Policy, want to exercise any of your data rights, or have a concern about how x77 has handled your personal information, please get in touch with us. Our support team is available around the clock and familiar with Pakistan player needs.

For responsible gaming requests — including deposit limits, session reminders or self-exclusion — please visit the Responsible Gaming page or raise the request directly with support. Privacy-related requests and responsible gaming requests are both handled with priority.